In most cases this process takes approximately two weeks, however this is largely up to you! The more responsive and decisive you are, the faster this process will go.

Your floor plans will show room sizes, window and door sizes, ceiling treatments, locations and detail elevations for cabinets, locations of plumbing and electrical fixtures (including outlets), and ceiling treatments, along with front, side, and rear exterior elevations.

Our experienced designers and builders work with you through the process to develop a design you’re absolutely in love with. However, if you wake up in the middle of the night and have a change of heart, we’ll redesign your plans one time free of charge.

We’re confident that by the conclusion of the Hearthside Homes Concept Design Process you’ll have full confidence in the value, security, and peace-of-mind that we provide you as your builder. However, you are under no obligation to use Hearthside Homes as your custom builder at the conclusion of this process.

Yes! Your Hearthside Homes Concept Design fee is credited against your deposit amount when you sign your Fixed-Price Construction Contract.

Our long years of experience have taught us that, just like tile artisans and trim carpenters, not all surveyors are alike. We can’t be sure of the accuracy of your existing survey, and an inaccurate survey can cause a whole host of headaches for every subsequent step of the design and build process.

The Hearthside Homes Pre-Construction Phase typically takes 4 to 6 weeks, however this is highly dependent on how responsive and decisive you are in making your selections and decisions.

The Hearthside Homes Pre-Construction Phase plays the most critical role of all in ensuring you have a comprehensive, well-documented home building experience without the stress that comes from worrying about the unknown or unexpected (and unpleasant) surprises.

Of course! However, you should be aware that almost all changes cause delays. Additionally, any changes made after the Fixed Price Construction Contract has been executed will require a Change Order and are billed at cost plus 25% builder's margin.

Yes! Your Hearthside Homes Pre-Construction Agreement fee is credited against your deposit amount when you sign a Fixed Price Construction Contract.

In most cases, we are able to accommodate minor adjustments to the placement or orientation of your home while the lot clearing work is taking place. Major adjustments may require a change order and adjustment of your move-in date, primarily if resubmission of permits or approvals is required.

Yes! This is something we approach on a case-by-case basis with full transparency. If you only need a small number of trees removed, we are typically able to accommodate this at no charge.

No, although you’re welcome to join if you’d like! It’s an excellent opportunity to see the care and attention to detail we place in the construction of your home.

Our foundation contractor is one of our longest-tenured trades for a reason - because they’re the best at what they do. With that said, nobody’s perfect and a “fail” does occur every year or two. Almost always, the remedy calls for just a day or two of remediation work and requires a re-inspection by the engineer.

We strongly encourage all named parties on the Fixed Price Construction Contract to attend this meeting in-person. We understand that your time is valuable, and ensuring your home gets built exactly how you want it to be is extraordinarily valuable as well. We are able to make limited accommodations for virtual pre-drywall meetings, but this is not preferred.

We pride ourselves in offering a true concierge experience throughout construction, and this includes the flexibility to make changes throughout the construction process. However, please note that as construction on your home progresses changes become more expensive and time-consuming.

We’re big sticklers for safety, and even if we weren’t, our insurance carrier is. A Hearthside Homes representative is required to be on-site any time you visit the construction project.

In order to ensure clear and transparent communication (and to keep things well-organized), we do not give out your builder’s personal cell phone number. All incoming and outgoing calls are logged and routed through our business office so that you receive the dedicated time and attention you deserve.

For over two decades, we have used the services of Charlie Hankins / Hankins Inspections (TREC License #3573). Charlie spent many years as a home inspector for the Veterans Administration (notoriously picky inspectors) before striking out on his own. He's never been shy about telling us when we've done something wrong, and that's exactly why we keep using him.

Any items noted on a third-party inspection report that fall outside of our agreed specifications, performance standards, or outside of the applicable codes (IRC / NEC) will be addressed.

Of course not! However, the old adage “two eyes are better than one” applies, and we’re never shy about having our work reviewed.

We've seen many bad home inspectors over our 37 years in business, but we've also seen a handful of inspectors who really stood out as professional and knowledgeable. We maintain a list of local 3rd-party TREC-licensed home inspectors who we feel have done a thorough, comprehensive inspection for previous homeowners, and are happy to share this list. We have no relationship with these inspectors, business or otherwise, and if you choose to hire one of them they will work for you, not for us.

We require all parties listed on the Fixed Price Construction Agreement to be present in-person during this walkthrough and to sign the Pre-Occupancy Walk-Through Punch List prior to the conclusion of the meeting.

A normal “Blue Tape” walkthrough can take between 1-3 hours. However, the duration is truly at your discretion - our chief goal at this meeting is for you to leave feeling confident that every detail is exactly how you expect it to be (or if not, that it’s been noted and will be addressed).

We strongly recommend that all parties listed on the Fixed Price Construction Agreement be present at the Final Walkthrough. Limited accommodations can be made for a virtual final walkthrough.

We close our homes with Steve Aycock at Alamo Title (San Antonio / Basse Road). Steve has closed every Hearthside Home for the past 20 years, and he and his team are seasoned experts at ensuring the easy, stress-free, streamlined closing experience we expect for our homeowners. While less preferable, Alamo Title does offer "remote notary" closing services in the event you are unable to attend the closing physically at the San Antonio office.